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Refund Policy

1. General Policy

At LuxeFollowers, customer satisfaction is our top priority. We make every effort to deliver high-quality services as described on our website. Due to the nature of digital marketing services, all sales are generally considered final.

2. Eligibility for Refund

Refunds may be granted in the following circumstances:

  • We fail to initiate the delivery of your order within the promised timeframe.
  • Significant non-delivery of the purchased service due to internal system failure.
  • Accidental duplicate charges for the same order.

3. Non-Refundable Situations

Refunds will not be issued under the following conditions:

  • Change of mind after purchase.
  • Account violations or suspension by social media platforms unrelated to our services.
  • Customer failure to provide accurate or complete information required for service delivery.
  • Temporary drops or algorithm changes by the platform after full delivery.
  • Client initiated cancellations after services have started or been delivered.

4. Service Delivery Guarantee

We provide refill or replacement options for certain services experiencing drops within the guaranteed period, as specified on each product description.

5. Dispute Process

If you believe you are entitled to a refund, you must submit your request within 7 calendar days of the original purchase date. All requests should be submitted in writing to our support team at support@luxefollowers.com.

6. Chargebacks

Initiating a chargeback without contacting our support first may result in suspension of your account and permanent ban from using our services. We encourage customers to contact us to resolve any issues before escalating to payment processors.

7. Processing of Approved Refunds

If a refund is approved, it will be processed back to the original payment method. Processing times may vary depending on the payment processor and bank policies.

8. Policy Updates

We reserve the right to modify or update this Refund Policy at any time. Updates will be posted on this page with an updated effective date.

9. Contact Information

If you have any questions regarding our Refund Policy, please contact:

Email: supportteam@luxefollowers.com